Frequently Asked Questions

Orders are limited to 4 cartons per order. Orders exceeding 4 cartons will be rejected and funds will be returned as per your credit cards policy.

 An adult over the age of 21 must receive the delivery and have ID available to present.

For orders received by 5:00 EST our standard delivery time is the following business day between 9:00 AM and 9:00 PM EST.

Because we will not leave a delivery without somebody to receive it, if you miss a scheduled delivery, we will text with instructions on how to reschedule delivery and arrange for a second delivery or shipping at the customer's cost. 

Refunds are not given unless the delivery attempt is not completed according to our stated terms.. If we determine the fault is ours and a refund is given, once the request is made it is in the card issuer's hands and we no longer have any control of the matter. 

Yes. As long as the order has not been fulfilled, any change/cancel requests will be reviewed.

We will make every attempt to accommodate all requests. Please feel free to call or email with any requests.